Do you support the implementation and onboarding of PlentyONE?
Yes. com·create supports merchants and brands with the structured implementation of PlentyONE. The onboarding is aimed primarily at companies before or shortly after signing a contract with PlentyONE. The goal is to establish a clean system foundation and transfer the necessary know-how for ongoing operations.
Are you a PlentyONE agency?
com·create is a specialized PlentyONE agency with a focus on onboarding, system structure and marketplace integrations. The focus is not on classic project-based consulting, but on modular onboarding services with a clearly defined scope and framework.
When is the right time for a PlentyONE onboarding?
The ideal time for a PlentyONE onboarding is before or immediately after signing the contract with PlentyONE. At this stage, fundamental decisions regarding system structure, processes and marketplaces are made, which have a long-term impact on efficiency and scalability.
What does a PlentyONE onboarding cost?
The PlentyONE onboarding is modular and billed per module. Each onboarding module typically covers approximately four hours and includes at least one joint workshop, as well as time for implementation and deepening. The price per module is €500. Which modules are required depends on the initial situation and objectives and is aligned in advance.
What happens if the four hours of an onboarding module are not sufficient?
In practice, the defined scope is sufficient in nine out of ten cases. If additional effort is required in individual cases, further time contingents or additional modules can be added at any time. The framework remains transparent and clearly defined.
Do you also handle marketplace integrations with PlentyONE?
Yes. As part of the onboarding, we take care of the structured integration of a selected marketplace into PlentyONE. This includes establishing the technical foundation, connecting an exemplary product and setting up key workflows such as shipping confirmations or refunds.
Which marketplaces can be integrated?
Marketplace integration depends on the company’s requirements. Typical marketplaces include Amazon, eBay, Kaufland, Galaxus, bol.com or OTTO. Within the onboarding, the focus is on a clean initial integration; additional marketplaces build on this foundation.
Is the onboarding more training or implementation?
The PlentyONE onboarding combines knowledge transfer with hands-on implementation. The goal is not only to have PlentyONE set up, but to enable teams to understand the system logic and make informed decisions independently in the future.
Is the onboarding suitable for complex or enterprise setups?
Yes. The modular onboarding approach is also suitable for complex requirements and enterprise setups. Standard processes and individual requirements are clearly separated to ensure a stable and scalable system structure.
What is not part of the PlentyONE onboarding?
The onboarding is not an open-ended full-service project and does not replace long-term outsourcing. It serves the structured introduction, enablement, and preparation of the system. Further optimizations, additional marketplaces or custom developments are handled subsequently.
How is an onboarding module structured?
Each onboarding module follows a fixed framework. Typically, a module includes at least one workshop of approximately 60–90 minutes, complemented by preparation, implementation, and review of the respective topics.
How does a PlentyONE onboarding work in practice?
The onboarding is modular and carried out step by step. Each module includes a workshop for alignment and decision-making, followed by implementation and review. Modules build logically on each other but can be adjusted depending on the starting point.
Can workshops and sessions be recorded?
Yes. Workshops can be recorded upon request. This allows content to be shared internally or reviewed at a later stage. Recordings are intended exclusively for internal use by the respective company.
Can multiple team members participate in the onboarding?
Yes. The onboarding is explicitly designed to involve multiple participants. This ensures that knowledge is embedded within the team rather than remaining with individual users.
Do you offer PlentyONE training?
Yes. Training is an integral part of the PlentyONE onboarding. The focus is not on click-by-click training, but on understanding the system logic and relationships within PlentyONE. The goal is to enable teams to make decisions independently and use PlentyONE confidently in daily operations.
Do you also support the integration of external systems with PlentyONE?
Yes. com·create supports the integration of external systems with PlentyONE, such as warehouse and logistics systems (WMS), ERP or PIM systems. Within the onboarding, requirements are classified and the technical foundation is prepared. The concrete implementation of interfaces depends on the system and complexity and is typically carried out after the onboarding.
Which systems can you integrate with PlentyONE?
Integrations depend on the specific system landscape and requirements. Typical integrations include ERP, WMS, PIM and marketplace systems. In a short consultation, the suitable integration approach is defined.